Chandran Kuyilan

Principal Consultant @Infosys

Associated with multiple engagements within Infosys to implement and support different ServiceNow modules (like ITSM, FSM, CSM and SecOps) for various clients.\\\\n\\\\n Managing multiple ServiceNow implementation and support projects for various clients.\\\\n Expertise in implementing ServiceNow CSM, FSM and SecOps modules.\\\\n Responsible for Service Delivery and Project Management.\\\\n Expertise in Agile methodologies and conducting Scrum ceremonies.\\\\n Handling off-shore and on-shore team along with all the project management related activities.\\\\n Responsible and SPOC for internal and external audit for the project team.\\\\n Responsible for creating and managing the process, solution run book, design, and test cases documents etc.\\\\n Responsible for Creating and managing weekly/monthly report and presenting during the governance call.\\\\n Risk identification and mitigation of service deliverables.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n