Chandra Mohan

About Chandra Mohan

Accomplished consulting professional with more than 25 years of experience leading global teams delivering strategic and tactical initiatives, with measurable business outcomes. Deep knowledge of digital customer experience and seamless integration of enterprise & digital technologies. Outstanding record of managing projects, programs and portfolios to implement new business concepts and innovative business solutions, as well as lead operational transitions in Retail, Mortgage and Telecom sectors. Effective client facilitation with the levels of C-Level officers and senior Government officials.Focus Areas: • Organization and technology transformation, including digital transformation• Portfolio optimization, PMO, Change Management• IT Strategy and roadmap development• Complex Technology Build and Migration, including during mergers/acquisitions, demergers• Data management & governance• Design Thinking, Scaled Agile development • BDD/TDD approach with Automated Testing • Target Operating Model/Target Architecture Model• Business Process & Event Modeling• Product Development (Inst Info, E-Mortgage) from conception to delivery• Enterprise Data Management & governance• SOX controls & Risk Audits, IT Asset management• Vendor Management (including off-shore) • Service-oriented Architecture with ESB (Enterprise Service Bus)• Online customer acquisition/retention• Multi-channel Commerce & technology ecosystem• Content Strategy, CMS (Teamsite, Sitecore), DAM• Customer Digital Experience (personas, user journeys) and Responsive Visual design

Experience

1. Senior Technical Advisor

   Substance Abuse And Mental Health Services Administration Samhsa

   Aug 2025 — Present · VA, US

Education

• National Institute of Technology Tiruchirappalli

  BS

• Indian Institute of Management, Bangalore

  MBA

Skills

• Sdlc
• Solution Architecture
• Security Clearance
• Management Consulting
• Business Analysis
• Management
• Integration
• Workshop Development
• Project Management Office (Pmo)
• Government
• Agile Project Management
• Financial Modeling
• Vendor Management
• Mortgage Industry
• IT Management
• Telecommunications
• Pmo
• Customer Relationship Management (Crm)
• Strategy
• E-Commerce
• Organizational Design
• IT Strategy
• Esb
• Governance
• Business Process Improvement
• Retail
• Project Management
• Program Management
• Crm
• Offshoring
• Digital Strategy
• Telecommunication Industry
• Project Facilitation
• Big 4
• Digital Asset Management
• Software Development Life Cycle (Sdlc)
• Business Process
• Website Redesign
• Strategy Development