Chandram Maurya

Business Operations Executive @Rapido

Prayagraj, IN

As a Business Operations Executive at Rapido Prayagraj, I oversee and streamline daily ground-level operations to ensure efficiency and performance across the city.My core responsibilities include: Partner Onboarding & Management: Engaging with auto, bike, and e-rickshaw partners to onboard and support them effectively Field Operations Oversight: Monitoring real-time activities and swiftly resolving on-ground issues Compliance & Documentation: Ensuring all riders meet compliance standards and maintain proper documentation Stakeholder Coordination: Collaborating with local vendors, authorities, and union leaders for smooth operations Marketing Execution: Leading city-level branding initiatives and BTL (Below-the-Line) campaigns Performance Analysis: Tracking zone-wise performance data and implementing strategies to boost productivity Rider Support & Training: Managing escalations, delivering rider training, and ensuring continuous supportThis role has significantly strengthened my skills in operations management, problem-solving, communication, and team leadership.

Prof. Rajendra Singh (Rajju Bhaiya) University

Bachelor of Commerce - BCom

United Institute Of Management

Master of Business Administration - MBA