Chandra Kanth

About Chandra Kanth

SaaS Analyst and Cloud Operations Specialist with 11+ years of experience managing enterprise SaaS platforms, implementing IAM policies, and optimizing cloud infrastructure across AWS, Azure, and GCP. Proven track record in SaaS lifecycle management, security & access control, data analysis, and cost optimization. At Apple, managed critical SaaS infrastructure serving servers with comprehensive IAM implementation, achieving 90% efficiency gains and $200K worth cost savings. Skilled in stakeholder collaboration, compliance monitoring, and building data-driven dashboards for SaaS performance tracking. Strong background in technical analysis, vendor management, and cross-functional team coordination.

Experience

1. Saas Analyst & Cloud Operations Engineer

   Apple

   Nov 2021 — Present · US

   Managed enterprise SaaS platform lifecycle for critical cryptographic infrastructure (nCipher HSM) serving servers across two regions, ensuring security, compliance, & operational efficiency.•Implemented comprehensive IAM policies & access controls including SSO integration, MFA, & least-privilege principles reducing security risk & preventing potential hardware failures.•Designed & enforced tiered access control framework: read-only access for operations teams, deployment access for standard engineers, and privileged access for senior SREs achieving no incidents.•Built data analytics dashboards using Grafana and Prometheus to track SaaS platform performance, resource utilization, & cost optimization metric enabling data-driven decision-making and 90% efficiency improvement.•Led cloud migration project from on-premises to AWS, managing infrastructure setup (EC2, S3, VPC, RDS, IAM, CloudWatch) with zero downtime while implementing enhanced IAM controls and audit trails via CloudTrail.•Optimized SaaS platform utilization (Spinnaker, Ansible) through automation, reducing deployment validation time from 8 hours to 30-45 minutes and eliminating need for additional tooling preventing SaaS sprawl.•Configured AWS Secrets Manager & Parameter Store for secure credential management with automated 90-day rotation, eliminating hardcoded secrets and ensuring compliance with security policies.•Created comprehensive runbooks, KB articles & mentored offshore teams on SaaS platform usage, IAM procedures, & troubleshooting improving adoption & reducing support tickets.•Monitored SaaS application usage & licensing across infrastructure, identifying cost optimization opportunities and implementing CloudWatch alarms for proactive incident detection & compliance monitoring.•Collaborated with cross-functional teams (Security, Operations, Development) to evaluate SaaS tools, gather requirements, and implement governance policies ensuring alignment with business objectives.

Education

• Bachelor of Electronics and Communication Engineering

  B.E, EC

  1995 — 1999

• Texas McCombs School of Business

  Postgraduate Degree, Cloud Computing

Skills

• Linux
• Applications Support
• Nagios
• System Administration
• Vmware
• Itil
• Virtualization
• Infrastructure
• Windows Azure
• Linux Server Administration
• Cloud Computing
• Data Center
• Ccna
• Operations Management