Chandrakanth Reddy Kona

About Chandrakanth Reddy Kona

Lead end-to-end SaaS product deployment at customer sites, ensuring alignment with customer objectives and smooth integration with existing systems.Conduct comprehensive presentations to clients on the prerequisites and key milestones required for successful project delivery.Collaborate closely with cross-functional teams, including Development, Network, IT Support, Infrastructure, and Compliance, to ensure all project requirements are met on time and to the highest quality standards.Drive User Acceptance Testing (UAT) using defined methodologies and standards, ensuring that the solution meets both technical and business requirements.Provide consistent weekly updates to clients, keeping them informed on progress and addressing any concerns proactively.Manage all project documentation, including solution overviews, configuration details, schematic diagrams, training materials, and user guides, to ensure a smooth handover and post-implementation support.Monitor post-go-live support and assist the team in overcoming challenges and securing necessary approvals for ongoing success.Facilitate customer/vendor meetings, resolve technical or project-related issues, and ensure continuous alignment with client expectations.With a deep understanding of both technical and business aspects, I thrive in fast-paced environments where communication, coordination, and a focus on quality are key to driving successful project outcomes

Experience

1. Aps Engineer

   NiCE

   Apr 2023 — Present · Pune, IN

Education

• Padmavani EM High School

  Higher Education/Higher Education Administration

  2002 — 2012

• Sai Siddartha College of Education, Tadipatri

  Intermediate , MPC

• Jawaharlal Nehru Technological University, Anantapur

  Bachelor's degree, Mechanical Engineering