Chandrakanth Deva

III-Analyst workplace experience at Deloitte USI

Role
Associate-account Management at Sutherland
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Chandrakanth Deva

As a lifelong learner, I\'m always looking for new ways to challenge myself and expand my skillset.

Experience

  1. Associate-account Management

    Sutherland

    Sep 2023 — Present · Hyderabad, IN

    Roles and Responsibilities Respond promptly to incoming communication of customers through chat using the conversational tool. Proactively develop customer relationship by using communication skill and personalizing the conversation. Ensuring that more complex customer issues are followed up and resolved in timely manner. Escalating recurring customer issues to Team leaders/SMEs and relevant internal departments.

Education

  • David Memorial Institute of Management

    Master of Business Administration - MBA, Accounting and Finance

  • Badruka College Of Commerce

    Bachelor of Commerce - BCom, Accounting and Finance

  • SRI MEDHA INSTITUTE FOR PROFESSIONAL STUDIES PRIVATE LIMITED

    Intermediate, Accounting and Finance

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Chandrakanth Deva — Associate-account Management at Sutherland in Hyderabad, TG, IN | Unifers