Chandrakant Ravindran

Assistant Vice President -Lead for Digital Client and Investor Services Global team

Role
Assistant Vice President at HSBC
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Chandrakant Ravindran

I am an enthusiastic professional, over 19 years of rich experience in Operations, Process Excellence, Client Servicing. Excellence in managing process improvement projects. Competent in contributing for development of new processes and transitioning old ones; delivered extensive knowledge on Business Process Management (BPM), BCP and Process Documentation.Proven expertise in Transitions and Migration Management, Quality ManagementInsightful experience in risk management practices, performing comprehensive internal audits and delivering assistance to the teams for augmenting the control framework.Experienced at SLA and KPI management, client communication and interaction, managing change requests, training and performance management and escalation management.

Experience

  1. Assistant Vice President

    HSBC

    Apr 2024 — Present · Bengaluru, IN

    Lead for Digital Client and Investor services Global team (Singapore, Hong Kong, Ireland, Luxembourg, UK). To enhance digital client experience for Global distribution and Transfer Agency business

Education

  • Annamalai University

    Master of Business Administration - MBA

  • St. Joseph's College (Arts & Science)

    Bachelor's degree

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Chandrakant Ravindran — Assistant Vice President at HSBC in Bengaluru, KA, IN | Unifers