Chandrajit Saha

Associate Consultant @Tata Consultancy Services

Worked on Global Payroll.(United Kingdom) Involved in the Functional analysis of requirements and prepared Proof of Concept (POC), Functional Requirement Documents (FRD), System mapping and Gaps analysis reports. Interacted with the clients to collect the requirements and later drafted the documentation accordingly and did gap analysis. Handled all the complex issues and supported the client. Post production support (L2/L3), creating tickets with oracle support, issue monitoring, log monitoring, etc. Effectively communicated with oracle support (SRs) to resolve issues to complete the project smoothly and before deadline. Qualitative experience of full life cycle project implementation, post Go-Life support and team management functions. Knowledge on Initial setups and defining common application configurations while implementing the payroll. Experience in Talent management which includes configuring the profile management, goal management and performance templates. Providing Solution Design as per Business Process. Reported to higher Management on progress and status for all business-related work products and deliverable. Addressing Customer Queries and Problem. Experience in preparing the test strategy, test plan, testing scope. Involved Patch/Release upgrade Analysis and Testing. Doing required setups/configurations for new enhancements / change requests Ticket resolutions and effective communication with client. Post production support (L2/L3), creating tickets with oracle support, issue monitoring, log monitoring, etc