Chandra Balakrishnan

About Chandra Balakrishnan

I am a seasoned IT professional with vast experience in Program/Project management leading teams in implementing enterprise wide solutions for clients in many industries and countries. As a current Professional Services leader, I work with clients in understanding their challenges and customize IT solutions that fit their needs and requirements and deliver them in established guidelines for the project utilizing different methodologies like waterfall, iterative, scrum etc. My current focus is on Digital transformation and enterprise content management initiatives with targets around cost savings, process improvements, quality of output, better productivity etc. during these implementations. Specialties: Program Management Agile Project Management Change Management Customer relationships and growing accounts Quality Control and Assurance Team Mentoring Cross-functional collaboration and leadershipPossess following domain knowledge:• Insurance/P&C• Healthcare• Workers compensation• Health and Human Services (Medicaid Eligibility, Child welfare, Child Support etc.)• Industrial Commission • Taxation (Sales & Use tax, Income tax, SD/Employer withholding taxes etc.)• Department of Public Safety/Bureau of Motor Vehicles - Licensing, Vehicle Titling applications. Real estate commission, dept of labor, Supreme CourtExperienced in following products/technologies:• Atlassian JIRA• Asana• Miro• Hyland OnBase Workflow, Records Management• VersionOne• Microsoft Visual Studio Ultimate• Team Foundation Server (TFS)• Oracle Enterprise Taxation Management (ETM)• FileNet P8 BPF and Workplace• Quick Test Professional• HP Load Runner• HP Application Lifecycle Management (ALM)/Quality Center/Mercury Test Director• Rational Robot• Crystal Reports• Microsoft ProjectKnowledge of Technical Tools/skills: SSIS, SSRS.NET Framework 4.0, TFS UI Automated Coded Tests, TFS L&P testing, XML, XSLT, XPATH

Experience

1. Principal

   Slalom

   Jul 2024 — Present

Education

• Illinois State University

  MS, Economics

Skills

• Systems Analysis
• User Acceptance Testing
• Risk Assessment
• Training
• Quality Center
• Soa
• Pmp
• System Testing
• Risk Management
• Project Management
• Agile & Waterfall Methodologies
• Business Analysis
• Enterprise Content Management
• Process Improvement
• Requirements Analysis
• IT Strategy
• Quality Assurance
• Visual Studio
• Unix
• Itil V3 Foundations Certified
• Test Strategy
• Interpersonal Skill
• Business Process Management
• IT Service Management
• Requirements Gathering
• Vendor Management
• Xml
• Certified Scrum Master Csm
• Sdlc