Chandra Shekhar Banerjee

About Chandra Shekhar Banerjee

Summary:1. I help teams make better decisions by turning data into clear insights through simple dashboards and reports which save time, improve efficiency, and support smarter business choices2. I guide teams to use data in the right way, making information simple, useful, and impactful for leaders3. I am also exploring the power of AI and figuring out how it can leverage us by automating tasks from various aspects by creating agentic workflows-Data Visualization & Analytics Product Leader | BI Platforms | GenAI Solutions:I am a seasoned Data Visualization & Analytics Product Leader with 18 years of expertise in building scalable BI solutions and optimizing data processes. He possesses a strong command of BI tools such as Salesforce CRM Analytics and Tableau, alongside advanced SQL and data engineering skills. Chandra excels in designing and managing robust data architectures and pipelines that ensure ≥99.99% availability. A collaborative leader, he effectively manages cross-functional teams to implement data-driven strategies, ensuring data accuracy and integrity through rigorous validation processes. Actively engaged in continuous learning, he leverages Generative AI to enhance business efficiency and drive actionable insights.Skills & Competencies:• Salesforce Platform, Salesforce CRM Analytics, Tableau, SQL & Databricks, ETL tools like Tableau Prep Builder Salesforce Recipe. Also, worked on Python & VS Code • Data Visualisation & row level security-enabled Dashboard Design, Data architecture, Automation & Optimization, Ad-hoc Analysis & Strategy building, Business Communication, Team handling Project Domain & Use Cases: Product & Pricing Analytics | Discount Behavior Quote & Opportunity Analysis | Web Analytics | Hotel Industry | Real Estate | HR Analytics | Credit Card Fraud Detection | Telecom Churn Model | Diabetes Prediction Model DeploymentOthers: Process Improvement by Kaizen Projects | Report Automation using VBA and ETLFeel free to contact at c••••••••@gmail.com

Experience

1. Architect, Global Crm Analytics

   BD

   Mar 2023 — Present

   End-to-End Architecture: Designed and implemented comprehensive dashboard architectures used by top executives worldwide, ensuring scalability, accuracy, and performance.• Global Stakeholder Collaboration: Partnered with stakeholders across multiple business units and regions to translate strategic needs into powerful, data-driven visualizations.• Leadership & Delivery: Led cross-functional teams of dashboard developers and data engineers to build, test, and deploy production-ready analytics solutions on schedule.• Data Integration: Designed automated pipelines combining Salesforce Cloud data with external systems to deliver a 360° view of the customer sales journey.• Process Automation: Created an automated dashboard QA framework that reduced manual effort by 70%, enhancing reliability and turnaround time.• Agile Leadership: Oversaw Jira stories and guided developers to align deliverables with business priorities and technical standards.• Talent Development: Conducted technical interviews as per the requirement and mentored team members to build and deliver high-performing analytics solutions• AI Innovation: Part of the pilot team exploring Agentforce AI and Salesforce Data Cloud to automate sales activities, including opportunity summarization, order management, and FAQ simplification—integrating data from third-party systems like Databricks.

Education

• International Institute of Information Technology Bangalore

  Post Graduate Diploma in Data Science

  2019 — 2020

• Academy for Professional Excellence (Sikkim Manipal University); Kolkata, West Bengal

  Master of Business Administration - MBA

• S.S.M.R.V. College (Bangalore University); Bengaluru, Karnataka

  Bachelor's degree

Skills

• Data Management
• Data Mining
• Business Intelligence
• Analytics
• Vba
• Business Analysis
• Web Analytics
• Kpi Dashboards
• Microsoft Sql Server
• Access
• Data Analysis
• Visual Basic for Applications (Vba)
• Project Planning
• Microsoft Excel
• Google Analytics
• Powerpivot
• Automation Anywhere
• Team Management
• Tableau
• Training
• Management