Chandra Prakash Khatri
Assistant Manager - Learning & Development at Teleperformance || Lean Six Sigma YB Trained & Certified
- Role
- Assistant Manager - Learning & Development at TP
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Chandra Prakash Khatri
Dynamic professional with 6.5+ years of experience in the BPO industry, including 5+ years dedicated to Training and L&D. I specialize in client handling, stakeholder management and implementing training programs that drive performance, foster skill development, and enhance customer experience. My expertise lies in understanding business needs, aligning training objectives with organizational goals, and creating customized learning paths to equip teams with the tools they need to excel.During my tenure, I have (Achievements)- supported 1.5k+ associates across 80+ batches as a Nesting manager, with a strong emphasis on driving performance and achieving results- successfully managed over 60 batches as a Trainer, empowering more than 900 associates and leaders with in-depth training on the Process and TP global standards(TOPS & BEST)- successfully completed certification for Lean Six Sigma Yellow Belt Training- recognized as Top Performer in the Rewards and Recognition Ceremony at Teleperformance on 11 occasions- empowered and supported Trainers in mastering process tools and enhancing their skill sets- successfully managed and audited 8 accounts on TOPS & BEST.
Experience
Assistant Manager - Learning & Development
May 2025 — Present · Noida, IN
Facilitated leadership training sessions on organizational standards and audit readiness,strengthening cross-functional alignment, accountability, and adherence to TOPS & BEST.* Planned, initiated, and successfully audited 8 accounts across diverse verticals and department,ensuring adherence on TP global standards.* Supported Quality, Operations, Training, and WFM teams in implementing organizational changes,tracking improvements, and embedding continuous learning practices aligned with audit readinessand compliance standards
Education
University of Rajasthan, Jaipur
Bachelor of Science - BS, Biology/Biological Sciences, General
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