Chandra Miller
Sr Software Developer-servicenow @SchoolsFirst Federal Credit Union
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WORK HISTORY
Sr Software Developer-servicenow @SchoolsFirst Federal Credit Union
Tustin, CA, US
SKILLS
ABOUT CHANDRA MILLER
ServiceNow Certified System Administrator Sr Service-Now Administrator/Developer. Implementation Specialist of ServiceNow including Incident Management, Service Catalog, Change Management, Projects, ESS (CMS) portal and AD integration.Extensive experience in ServiceNow Implementation, Administration and Development including Requirements Gathering, Custom Applications, Custom Workflows, UI Policies, Client Scripts, JavaScript, XML, Business Rules, Update Sets, Home Pages, Reports, Upgrades, SLA\'s, Surveys and every other aspect of ServiceNow. Excellent Customer Service skills with 100% satisfaction ratings on surveys received directly from customers.Previously, with over 15 years of experience supporting all aspects of large / complex corporate messaging systems including servers (internal and DMZ), clients, virtual desktops and mobile device support.Expert in ServiceNow, Domino/Lotus Notes/Exchange technologies including many 3rd party integrations such as Blackberry, GoodLink, Oracle, McAfee, Symantec and Postini/Google Apps.Advanced Technical Lead in Administration of ServiceNow, Salesforce.com and Domino/Lotus NotesSpecialties: Service-Now.com Administration/DevelopmentSalesforce.com AdministrationIBM Domino / Lotus Notes 4.5 to 8.5.x (server and client)Lotus Sametime and TravelerGoodLink Enterprise Server (Apple, Android, Windows Mobile devices)Blackberry Enterprise Server (Blackberry devices)Postini/Google Apps (virus/spam filtering)All aspects of mail routing (NRPC, SMTP. IMAP, POP3) Network related aspects of mail routing (DNS, DHCP, TCPIP)
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