Chandni Singh

Experience

1. Accounts Receivable Associate

   Sunknowledge Services Inc

   May 2023 — Present · IN

   Key Responsibilities:Review and analyze denied healthcare claims across various payers (Medicare, Medicaid, Commercial) to determine the root cause of denials.Validate the accuracy of denial reasons by checking for missing documentation, authorization issues, or incorrect CPT/ICD/HCPCS code usage based on payer policies and plan benefits.Collaborate with healthcare providers (physicians, clinics) to request necessary clinical documents, medical records, or prior authorization details required for claim reprocessing.Prepare and resubmit corrected claims or appeal packages to insurance carriers, ensuring compliance with payer-specific guidelines and timely filing limits.Maintain consistent follow-up with insurance companies and internal teams to track reprocessed claims, appeal outcomes, and payment status.Document all communication, actions taken, and resolution updates in internal billing systems for accurate claim tracking and audit readiness.Contribute to the reduction of accounts receivable aging and increase in claim recovery rates through efficient denial resolution and proactive follow-up strategies.

Education

• Calcutta University, Kolkata

  Bachelor of Science - BS

  2018 — 2021