Chandler Stoneman
Sr. Director, Sales Ops, Acct. Mgmt, & CX | BYU MBA | Employee Experience + CX = EVERYONE wins
- Role
- Sr Director, Sales Ops, Acct Management & Customer Onboarding at Vivint
- Location
- Orem, UT, US
- LinkedIn followers
- 500 followers
About Chandler Stoneman
With 19 years of experience in people operations, I have a track record of designing and implementing effective, efficient, and experience-centric solutions. I am an enthusiastic leader who can create and articulate vision and mobilize efforts, through leading by example and cross-organization and multi-level influence. I build and enhance teams with an atmosphere rich in communication, culture, engagement, diversity, development, integrity and high performance. All while consistently lowering costs, increasing revenue, and improving internal and external customer and employee experience.My core competencies include the following:Sales operations Contact center operations Customer experience Account management Sales Training Leadership development Customer onboarding Compensation design Cost management Process improvement Employee experience Team building Salesforce Analytics design (SQL, Tableau, Excel) Project management
Experience
Sr Director, Sales Ops, Acct Management & Customer Onboarding
Dec 2025 — Present · Provo, UT, US
Education
Brigham Young University
Master of Business Administration - MBA, Business Administration, Management and Operations
Utah Valley University
Bachelor's degree, Criminal Justice - Law Emphasis
2005 — 2015
Skills
- Windows
- Marketing
- Product Management
- Warehouse Management
- Microsoft Office
- Sales
- Employee Training
- Strategic Planning
- Warehousing
- Microsoft Excel
- Powerpoint
- Sales Operations
- Customer Retention
- Customer Service
- Salesforce.com
- Inventory Management
- Coaching
- Business Planning
- Operations Management
- Team Building
- Management
- Outlook
- Teamwork
- Sales Management
- Interviews
- Leadership Development
- Sales Process
- Process Improvement
- Call Centers
- Technical Support
- Project Management
- Cross-Functional Team Leadership
- Highly Detail Oriented
- Public Speaking
- Recruiting
- Business Strategy
- Troubleshooting
- Cold Calling
- Alarm Systems
- Account Management
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