Chandler Jacobsen

About Chandler Jacobsen

I\'m a people-first operational leader with a strong foundation in building high-impact teams and driving performance through clearly defined KPIs. I believe real success is measured by the growth and success of the people around me, and I take pride in creating an environment where high standards are not only expected but supported.I’ve built and led compliance operations from the ground up, including managing regulatory obligations like FTC orders, overseeing investigations into fraud and misconduct, and presenting findings directly to executive leadership. My background has taught me that compliance isn\'t just about rules—it\'s about trust, transparency, and doing right by the customer and the company.Data is at the core of how I operate. I’m analytical by nature and have a deep expertise in identifying root causes through behavioral data. Whether I’m solving process inefficiencies, improving team performance, or reducing risk exposure, I rely on data to guide action and deliver results.Growth—for myself, my team, and the organization—is one of my core values. I lead with clarity, accountability, and purpose, and I’m committed to helping people do the best work of their careers.

Experience

1. Operations Manager

   Any Hour Group

   Sep 2025 — Present · Orem, UT, US

Education

• Utah State University

  Generals

  2017 — 2020

Skills

• Management
• Customer Retention
• Customer Service
• Account Management
• Leadership
• Call Centers
• Microsoft Word
• Team Leadership
• Microsoft Office
• Training
• Customer Satisfaction
• Supervisory Skills
• Microsoft Excel
• Powerpoint