Chandan Singh
🚀 Principal Architect | Google Cloud & GenAI Strategy | Enterprise Transformation (BFSI, HCLS, Retail) | Agentic AI & Modernization
- Role
- Principal Architect at TEKsystems Global Services in India
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Chandan Singh
Principal Architect & Strategic AI Director | 19+ Years Transforming Enterprise | Google Cloud & Agentic AI I am a Principal Architect and Technology Executive with 19+ years of experience bridging the gap between Strategic Business Goals and Technical Execution. Currently leading GenAI & Cloud Innovation at TEKsystems Global Services, I specialize in helping Fortune 500 leaders in Regulated Industries (BFSI, HCLS) and Global Supply Chains (Retail, Manufacturing) adopt scalable AI architectures.My differentiator is deep cross-industry expertise. I bring the Security & Compliance rigor of Banking/Healthcare and apply it to the Scale & Speed of Retail/Manufacturing—designing Agentic AI systems that are both innovative and enterprise-hardened. Leadership & Scale: I operate at the intersection of Engineering Leadership and C-Suite Advisory. I have defined AI roadmaps for global conglomerates, secured large-scale deal flows, and built high-performance engineering cultures.Team Building: Personally hired, mentored, and scaled distributed teams of 100+ professionals (Architects, Data Scientists, Engineers). Key Architectural Wins:Manufacturing & Automotive (Industrial IoT): Architected a multi-cloud Fleet Management & Robotics system for ADAS clients. Integrated AWS IoT with GenAI for predictive analytics, boosting operational efficiency by 35%.BFSI & HCLS Transformation: Leading highly regulated cloud modernization initiatives, ensuring strict adherence to compliance (PCI-DSS, HIPAA) while deploying Agentic AI workflows for fraud detection and patient/customer intelligence.Retail & Logistics (High-Volume Systems): Led the microservices modernization for a global Aviation (SITA) baggage product. Delivered 99.99% uptime and 20% performance gains—demonstrating the ability to handle the high-concurrency, real-time transactional systems required in modern retail.Strategic Innovation: Led Smart City AI programs generating $15M revenue, and partnered with IIT Delhi on cutting-edge drone surveillance research.🤝 My Focus: I am looking to leverage my background in Cloud Architecture and AI Strategy to solve critical problems for Global Enterprises. Open to connecting with leaders driving the next wave of Digital Transformation.
Experience
Principal Architect
TEKsystems Global Services in India
Sep 2025 — Present · Bengaluru, IN
GCP Practice Lead architecting GenAI & Cloud solutions for Fortune 500 clients across North America, EMEA, and India. Specializing in BFSI, HCLS, and Retail verticals. Key Contributions:1. Retail: Next-Gen Customer Engagement (CCAI & CES) · Challenge: Global retailer needed to reduce contact center costs while improving personalization. · Solution: Architected a Conversational AI platform using Google Customer Engagement Suite (CES) and Dialogflow CX. Leveraged CCAI Insights to analyze customer sentiment in real-time. · Tech: Deployed Conversational Agents on Cloud Run with Gradio interfaces for rapid stakeholder feedback. · Impact: Reduced agent handling time by 30% and expanded support coverage to 24/7 across EMEA regions.2. BFSI: Agentic AI for Compliance (Gemini & ADK) · Challenge: Automating complex document verification for a North American bank. · Solution: Built a Multi-Agent System (A2A) using Vertex AI Agent Builder and the Agent Development Kit (ADK). Integrated Document AI to extract data from unstructured financial forms, validated by Gemini Enterprise models. · Security: Secured the pipeline using Identity Aware Proxy (IAP) and granular IAM policies to meet strict regulatory standards. · Impact: Automating 70% of document reviews with human-in-the-loop validation.3. HCLS: Patient Data Intelligence (BigQuery & Vertex) · Solution: Modernized a legacy data estate into a BigQuery lakehouse. Used Vertex AI to build predictive patient health models, serving insights via secure APIs. Technology Stack: · GenAI: Gemini Enterprise · Vertex AI · ADK (Agent Dev Kit) · A2A (Agent-to-Agent) · Document AI · CCAI: Customer Engagement Suite · CCAI Insights · Conversational Agents · Core Cloud: BigQuery · Cloud Run · Pub/Sub · IAM · IAP · GCR
Education
Indira Gandhi National Open University
BCA, Computer Application
2001 — 2003
Indira Gandhi National Open University
MCA, Computer Application
2004 — 2006
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