Chandan Dudhal Spc

About Chandan Dudhal Spc

Professional SummaryIT Management professional with enriched 20+ years flexible experience with various world’s leading banks and Fortune 500 Companies like Barclays, HSBC, Metro Bank, Lloyds Banking Group, Morgan Stanley, Discover Financial Services, CLSA and Principal Financial Group for various business verticals like Card Issuing, Payments, Disputes, Pensions, Supply chain management, Credit derivatives, Retail Banking and Corporate Banking.Valuable working experience in Digital Transformation for financial & banking regulatory programs like Open Banking (PSD2), GDPR, Visa Compliance, Mobile Payments and Basel Committee BCBS239.Proficiently working in different complex programs in various capacities like Senior Scrum Master, Agile Coach, IT Project Manager, Delivery Manager, Business Implementation Manager and Test Program Manager.Professional Objective • Improvise stakeholders Satisfaction-Score by implementing self & team’s learning\'s & experiences • Add-on value to deliverables resulting in gradual growth of organizationAccolades:• Recognized in CIO newsletter at Metro Bank, London, UK• Received “Super Star” award for successful PSD2 API deliverables at Metro Bank, London, UK• Received “Bronze Star” award for conducting soft skills & technical trainings within CapgeminiCompetencies• Proactive & transparent communication - Resulted in building strong relationship with stakeholders• Proficiently managing risks/Issues - Resulted in better mitigation with lesser impact to delivery plan• Stakeholder Engagement – Used specific techniques (Power-Interest Grid) resulting in building trust• Coaching and Mentoring – Resulted Learning curve, Continuous Improvement and Team Motivation• Manage Matrix organization – Build capability to work closely with diverse management and teams • Agile-Lean practitioner – have help to remove waste and low-value tasks to increase productivity• Negotiation & Conflict management – Have help to reduce impediments, maintain positivity• Problem Solving – Structure brainstorming have help to determine appropriate solutions• Agile maturity assessments (Define OKR’s) – Have help with improvements across People, Process & Tools• Decision Making – Have help with avoiding delays resulting in minimal impact to program schedule • Customer First – Have ensured end-customer is satisfied with timely Quality• Outcome based/Business value-based Focus – Have used WBS (Work Breakdown Structure) for budgeting• Inclusion & Diversity – Have empowered team’s morale, trust, openness, and transparency

Experience

1. Senior Manager Senior Scrum Master - Synchrony Financial Services

   Capgemini

   Oct 2023 — Present · Pune, IN

Education

• Institute of Management & Education, Pune, India

  MBA, Finance

  2006 — 2008

• National Institute of Information Technology, Pune, India

  GNIIT+QM, IT

  1998 — 2000

Skills

• Test Management
• Integration
• Manual Testing
• Project Planning
• Scrum
• User Acceptance Testing
• Test Strategy
• Integration Testing
• Strategy
• Resource Management
• Banking
• Team Management
• Test Cases
• Functional Testing
• Waterfall
• Requirements Analysis
• Regression Testing
• People Skills
• Quality Center
• Agile Testing
• Project Management
• Test Automation
• Requirements Gathering
• Performance Testing
• Software Quality Assurance
• Test Planning
• Release Management
• Quality Assurance
• System Testing
• Testing
• Agile Methodologies
• Team Building
• Management
• Defect Tracking
• Business Analysis
• Business Requirements
• Sdlc
• Agile Project Management
• People Management
• Project Execution