Chandana Mishra

About Chandana Mishra

Passionate and confident Education Leader with logical, incisive and critical problem-solving capabilities. With a strong sense of duty and experience of more than 2 decades, providing documented success in Academic Services, Education Delivery & Operations, Vendor Relations, enabling the Sellers for Retail and Enterprise Trainings, Partner & Vendor Management, Business Development, Industry Alliances & Collaborations, Resource Enablement & Placements by continuously improving the client experience at every stage, optimizing every client investment (and closing skills gaps) through training and always, delivering on the commitments. In addition, possesses extensive exposure of managing the education training partners and vendors / sub-contractors in India ASEAN, ANZ and Japan (APJ region) having knowledge in intercountry operations, posting impressive delivery and quality results.As a professional, skilled at nurturing and overall running of a business profit center unit. An excellent communicator who is at ease working and communicating with personnel at all levels of management, including C-Level Executives.

Experience

1. Learning Partner, Technology Readiness & Change Enablement Coe - Marsh Gcc India

   Marsh

   Dec 2023 — Present · IN

   Aligning learning outcomes with business goals-Plan, co-ordinate and execute Technical Training Delivery across all the four Tech Groups ( Marsh, Mercer, Guycapenter, OliverWyman, MMA) in India for common curriculums and training of unique needs-Partner with subject matter experts to identify business goals and target audiences learning needs and / or analyzing existing training materials & internal training resources on MMC Technology Portal-Identify skill matrix gap and plan for skill development in alignment with the standard and strategies set by Technology Readiness and Learning Centre of Tech Training content for India colleagues using LMS / Workday / Degreed and any other MarshMclennan approved online learning platforms-Create engaging learning activities and compelling course content that enhances learning and development initiatives for all Tech teams in the GCC India.

Education

• University of Calcutta

  Bachelor’s Degree, B.Com. (Hons.)

  1994 — 1997

• CMC Limited

  Post Graduate Diploma in Computer Application, IT Software

Skills

• Strategic Planning
• Soft Skills
• Training
• Brand Building Through Operational Excellence
• Business Development
• Recruiting
• Market Analysis/ Penetration
• Vendor Management
• Employee Engagement
• Industry Customer Relationship Management
• Marketing and Student Acquisition
• Talent Acquisition
• Strategic Business Planning
• Deal Structuring & Negotiations
• Education Delivery and Operations
• Team Building
• Management
• Leadership
• Business Analysis
• Marketing
• Industry Collaborations and Student Placement
• Skill Development
• Performance Management
• Crm
• Team Management