Chandana Sinha
Customer Success & Operations Specialist | Driving Delightful User Experiences | CRM & Retention Expert
- Role
- Operations Executive and Customer Support at Healeo Nutrition
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Chandana Sinha
Passionate Customer Success and Operations Specialist with 4+ years of experience in scaling support systems, onboarding journeys, and driving customer satisfaction. I’ve worked across industries with a consistent focus on automation, engagement, and building long-lasting client relationships. My strength lies in solving problems, streamlining workflows, and connecting meaningfully with people—digitally or in person. Always open to learning and collaborating.
Experience
Operations Executive and Customer Support
Oct 2024 — Present · Bengaluru, IN
Handle ticket resolution, chat, email, and call support, improving customer satisfaction and retention.Conduct upselling and customer engagement calls, contributing to repeat revenue.Maintain and optimize order tracking sheets and operational workflows.
Education
Veer Bahadur Singh Purvanchal University, Jaunpur
Bachelor of Commerce - BCom
Rani Laxmi Bai Memorial School (R.L.B.)
General Education
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