Chandan Sahu
Senior Manager @Tata Motors
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WORK HISTORY
Senior Manager @Tata Motors
Pune, IN
Monitoring chassis aggregate parts like brakes system, steering system,fuel tank,shock absorber, suspension etc warranty trends and IPTV to identify emerging issues.2.Analysing the field failure or warranty parts along with after sales, supplier, manufacturing,R&D team and plan FAC for after sales products.3.Evaluating warranty claims and providing corrective action on field failures.4. Daily claim monitoring for new failures and post cut off failures.5. Warranty data management IPTV trends based on model,km,dealer,region etc.6. warranty failures analysis with structured problem solving using 7QC tools,4M,8D,Why Why etc.7. PPTs for top 5 defects and way forward for higher management.8. Sustenance audit for all action taken and monitoring field failures.9. Responsible for reducing warranty cost10. tracking and analyse for walk home failures and implementing action taken on war footing.11.warranty data analysis12. Benchmark all aggregate failure parts and make PPTs for future model.
EDUCATION
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Executive MBA, Operations and Startegy
Siksha 'O' Anusandhan University
Bachelor’s Degree, Mechanical Engineering
SKILLS
ABOUT CHANDAN SAHU
A Competent professional with 9.5 years of experience in automotive industry having experience in Production and manufacturing quality. Expertise in End of Line Testing and Quality Control of all production vehicles through different Lean Tools like 5S, 7QC Tools,4M Analysis, Fish Bone Diagram etc. Currently working in vehicle testing quality of proto vehicles. Having an excellent interpersonal skills for an effective communication within team and excellent decision making skills.
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