Chandan Rout
Prompt Engineering, Digital Business, Operational Efficiencies, Program Management
- Role
- Salesforce Consultant at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Chandan Rout
Chandan has planning, execution, and delivery experience in enterprise transformation projects that were part of multimillion-dollar deals, and which served a customer base in millions. He is skilled in cross-functional collaboration, stakeholder management, business negotiations, risk management, and agile methodology which are key success factors in a fast paced, technology driven program landscape. Chandan has a successful track record of timely completion of projects which have resulted in enhanced customer experience, improved processes, and operational gains.
Experience
Salesforce Consultant
Jul 2024 — Present · Hyderabad, IN
Solution advisor for a US pharma client on product evaluation in areas related to sales cloud platform, messaging productivity, and sales coaching2. Conducted research on email productivity tools such as EAC (Einstein Activity Capture) and Inbox Productivity and guided technical team on configuration3. Discuss with sales business on use cases and collaborate with technical team to configure the sales cloud platform to operationalize sales processes4. Conduct demonstrations of the features to sales leadership and end users to gauge acceptance level and obtain feedback for pilot testing
Education
KIIT
B.TECH, Electronics and Telecommunication
2004 — 2008
IIM Shillong
PGDM, Marketing/Systems
2011 — 2013
St.Paul's
Indian School Certificate Examinations, Mathematics and Computer Science
2002 — 2004
Skills
- Market Research
- Requirements Gathering
- Management Consulting
- Requirements Analysis
- Workflow Diagrams
- Strategy
- C
- Business Strategy
- Business Analysis
- Use Case Analysis
- Sap
- Proof of Concept
- Business Intelligence
- User Acceptance Testing
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