Chandan Mishra
Deputy Manager Regional @Ujjivan Small Finance Bank
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WORK HISTORY
Deputy Manager Regional @Ujjivan Small Finance Bank
Bhagalpur, IN
EDUCATION
Chandigarh University (CU)
Master of Computer Applications - MCA (ODL), Cloud computing
Ranchi University, Ranchi
Bsc. IT , Information Technology
Jetking Bhawanipur centre Kolkata
CCNA , Cisco certificate network associate
ABOUT CHANDAN MISHRA
WORK troubleshoot and resolve daily issues related to workstations, peripherals, phones, mobile devices, operating systems, and applications.Maintain Network Rack and all IT Assets.Provide installation, configuration, and support of desktop computers, peripheral equipment and software.Collaborate with the Infrastructure & Web Applications teams to resolve complex issues and ensure efficient operation of the desktop/Laptop computing environment Work with hiring managers to order hardware/software for new employees and set up new workstations in a timely manner Perform routine updates of desktop hardware and software Rebuild, configure and repair desktop/Laptop and Printer equipment as needed Documented technical knowledge in the form of notes and manuals. Preparing Datasheets. Researched, diagnosed, troubleshot and identified solutions to resolve electronic hardware and software issues. Targeted job description to client support requests.Contact clients to find out the nature of the problem.Troubleshoot hardware and software issues.Follow up with clients to ensure their systems are functional.Report customer feedback and potential product requests.
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