Chandan Kumar
Technologist | Technical Manager - UCaaS, CCaaS, Cisco CCE, CCX, WebEx CC, Amazon Connect
- Role
- Technical Account Manager at C1
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Chandan Kumar
A vibrant Technologist with decade of dynamic and diligent experience in leading Solution Architecture, Practice Consulting and Program Management of Infrastructure Technologies and Global Delivery Centre Operations. Progressive experience as a Principal Consultant and Technical Project Manager handling Collaboration products. Leading a geographically dispersed team of Infrastructure Implementation & service assurance for Contact Center Technology. Possess strong skills of coordination with different stakeholders to drive the project implementation and post-implementation support independently.
Experience
Technical Account Manager
Dec 2025 — Present · New Delhi, IN
Education
Bharati Vidyapeeth
Master of Business Administration - MBA, Finance and International Business Management
Shobhit University
Bachelor of Science (B.Sc.), Information Technology
2012 — 2014
Ambedkar DSEU Shakarpur Campus-I
Engineering Diploma, IT Service & Management
2007 — 2010
SYMBIOSIS INTERNATIONAL UNIVERSITY
PG Diploma, Information Technology Project Management
2016 — 2018
Skills
- Cisco Systems Products
- Routing
- Session Initiation Protocol (Sip)
- Voip
- Ucce
- Eigrp
- Cisco Routers
- Ip
- Network Engineering
- Internet Protocol (Ip)
- Sip
- Cisco Cvp
- Unity Connection
- H.323
- Cisco Call Manager
- Technical Support
- Cisco Technologies
- Cisco Icm
- IT Operations
- Cti
- Networking
- Ctios
- Media Gateways
- Ospf
- Contact Centers
- Telephony
- Troubleshooting
- Ccna
- Voice Over Ip (Voip)
- Ivr
- Cisco Voip
- Open Shortest Path First (Ospf)
- Unified Communications
- Itil
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