Chandan Kr Malviya
Service Excellence
- Role
- Assistant Director at EY
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Chandan Kr Malviya
Achievements: • Built and developed new MIS capabilities for India, Philippines, Costa-Rica & Mexico. • Bank of America Certified Green Belt - DFSS project certification for process redesigning. • Bank of America Certified Green Belt - DFSS project certification for Transport Automation. • Bank of America Platinum and Gold Award for the year 2010 and 2011 for the outstanding contribution process reengineering • Designed and implemented real time reporting tool for Scorecard and Work Allocation model. • Management Reporting on In-flight, Closed Migrations and Ramp ups There was an opportunity to create a tool for real time tracking and reporting of change requests for the fulfillment process which could further enhance the current MIS structure for Change Request. The current tracking mechanism was not able to cater to the growing number of change requests. Specialties: Specialties • Relationship Management • Collections & Recovery • Coordination / Liaison Skills • Team Management / Lead • Process Management / Optimization • Training / Development • Quality • MIS Reporting • Business Development Initiatives • Transition Manager - Project management, Negotiations with clients on KPIs, Process improvement.
Experience
Assistant Director
Jul 2022 — Present · Bengaluru, IN
Education
St Francis School
High School, Schooling
1986 — 1998
Holy Home School, Kolkata
12th, Science
1999 — 2001
Symbiosis Institute of Business Management, Pune
Master of Business Administration - MBA, finance
2008 — 2010
Institute of Mngt Studies, Noida
Bachelors Degree, Computer Applications
2001 — 2004
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