Chanchal Arya
Relationship management, Quality analysis, and customer service excellence | 3.5 Years | Audit | Cash Handling | Transactions | Compliance | CSAT
- Role
- Senior Service Relationship Executive at Axis Bank
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Chanchal Arya
I hold an MBA, which has provided me with a strong foundation in business management, finance, and strategic thinking.I have 3.5 years of overall professional experience in the banking and financial services sector.I began my career with ICICI Bank as a Relationship Manager, where I managed cash operations while driving sales and building strong customer relationships. This role helped me develop a solid foundation in financial operations, client engagement, and target achievement.I then transitioned into a Quality Analyst role, where I spent two years identifying process gaps, minimizing errors, enhancing compliance standards, and improving overall quality scores. This experience strengthened my analytical abilities and deepened my understanding of operational risk management and regulatory frameworks.Throughout my career, I have consistently been recognized as Performer of the Month multiple times and have received Best Attendance Awards, reflecting my dedication, consistency, and commitment to excellence.I am passionate about continuous improvement, customer satisfaction, and contributing meaningfully to organizational growth.
Experience
Senior Service Relationship Executive
Feb 2026 — Present · Indore, IN
Education
SAGE University Ind
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
2020 — 2022
Devi Ahilya Vishwavidyalaya
B.com honors, Commerce
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