Brandy Chance
Team Lead @U.S. Small Business Administration
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WORK HISTORY
Team Lead @U.S. Small Business Administration
As a Team Lead, I am responsible for coaching and developing staff on SBA Business Disaster Loan products and services. Additionally, I was responsible for coaching staff on collecting delinquency per policy, escalated customer concerns, attendance, auditing daily production, interviewing potential candidates, monitoring special projects assigned by upper management, and conducting quarterly/annual performance reviews.
SKILLS
ABOUT BRANDY CHANCE
My strong leadership skills and thorough understanding of business development, coupled with my unwavering commitment and positive attitude have made me a respected mentor. Versatility has served me well under different market conditions by creating a culture of excellence that motivates, rewards and supports employees to provide a superior level of client service and products. Whether I am a seller of products, people or ideas, what sets me apart is integrity, my ability to listen, teamwork, superior customer service, and my knack to attract and engage people.In every pursuit, I bring my energy, creativity and determination to succeed. Brandy Chance b••••••••@icloud.com
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