Chance Godspower
Data Governance & Quality Manager @Intrum
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WORK HISTORY
Data Governance & Quality Manager @Intrum
Manchester, GB
Driving data integrity, governance, and compliance across Intrum’s financial operations. I manage the quality, accuracy, and consistency of customer and credit data, ensuring full alignment with FCA, GDPR, and internal governance frameworks.Key Focus Areas:• Data Governance – developing and enforcing standards, policies, and controls.• Data Quality – auditing, cleansing, and validating data to support decision-making.• Compliance – maintaining strict adherence to regulatory and data-privacy requirements.• Systems – ensuring accuracy and performance across TS2, CreditSolve, and CRM platforms.• Reporting – providing actionable insights through data quality metrics and dashboards.• Collaboration – partnering with IT, Risk, and Compliance teams to strengthen data processes.Results: improved data reliability, reduced operational errors, and stronger regulatory confidence across all business units.
EDUCATION
Federal University Of Petroleum Resources
Bachelor's degree, Chemical Engineering
Teesside University
Master's degree, Project Management
ABOUT CHANCE GODSPOWER
Your phone rings at 8pm on a Tuesday. It is a homeowner whose boiler just packed in. They need someone tonight. If you do not answer, they call the next number on Google.That is a £800 job gone. And it happens 3 to 5 times a week for most HVAC and home service businesses I speak to.I build AI receptionists that answer every call, after hours, on weekends, during jobs, whenever you cannot pick up. The AI takes the caller\'s details, describes the problem, books the appointment, and sends a confirmation. No voicemail. No missed revenue. No extra staff.I work specifically with HVAC engineers, plumbers, roofers, and landscapers across the UK who are losing jobs to whoever picks up first.Here is what the system does: answers every inbound call 24/7, qualifies the job type and urgency, books directly into your calendar, sends the customer a WhatsApp or SMS confirmation, and flags emergency callouts for immediate callback.Setup takes 2 to 4 weeks. You pay nothing until you have seen it work on a real call.If you are losing jobs to voicemail right now, DM me and I will show you a live demo on your own phone number.
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