Chan Bhasha P.
RPA UiPath | Senior Operations Analyst - Automations COE at Johnson Controls | UiARD Certified | PL-900
- Role
- Senior Operations Analyst - Automations at Johnson Controls
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Chan Bhasha P.
I’m having 5.4 years of experience in RPA UiPath as a RPA Developer as well as RPA Support specialists roles. Achieved UiPath Advanced RPA Developer v1.0 (UiARD) certification from UiPath. I collaborated closely with business analysts and stakeholders to gather requirements and conducted feasibility studies to ensure the automation approach was aligned with business objectives. This involved creating Process Definition Documents (PDD) and Solution Design Documents (SDD) to outline the automation workflow clearly. My role also encompassed daily monitoring of existing bots, ensuring their optimal performance, and troubleshooting any production issues that arose. Additionally, I have experience in incident and change management using the ServiceNow ticketing tool, which has been crucial in maintaining system availability and addressing any issues promptly. My systematic approach to problem-solving and strong debugging skills have enabled me to provide timely responses and solutions, ensuring that the RPA processes run smoothly.
Experience
Senior Operations Analyst - Automations
Oct 2024 — Present · Hyderabad, IN
End to End Bot Development: Experience in Design, develop and implement end–to–end UiPath automation solutions. Createand maintain automation workflows, ensuring scalability and reusability. And Understanding of workflow based logic and hands- onexperience with REFramework and UiPath Orchestrator.2. Requirement Analysis: Collaborate with business analysts and stakeholders to understand and gather automation requirements.And conduct feasibility studies and provide recommendations on the automation approach.3. Documentation: Worked with Business Teams to create PDD (Process Definition Document) and developed separate SDD(Solution Design Documents) documents.4. End to End RPA Support (L2/L3): As part of process improvements and optimization worked in a RPA Application Supportteam. Ensure system availability to critical UiPath application and Environment through Incident and Problem investigation, rootcause analysis and resolution.5. Daily bot Monitoring: Monitors and oversees the performance of the RPA service, reporting the results as required and agreed.Provides troubleshooting of the responsible service and workarounds of the Production issues.6. Conversation with Business Users / Stake holders: Co-ordinate activities and communicate with impacted stakeholders asper incident management process. Deploy services and enhancements to supported services in accordance with agreedprocedures.7. Incident and Change Management: Experience in Service Now ticketing tool, monitoring and application support for existingRPA processes and incident tickets with in SLA’s. Working in rotational shifts and good at creating & resolving the ServiceNowincident tickets and good extensive experience on Change Request (CR’s) management in Code/bug fix and code enhancements.8. Bot Maintenance and Enhancements: Design and develop minor/major enhancements/new features as per Business usersrequirement for RPA processes for the Production bots.
Education
Eluru college of enginneering and technologies
Bachelor of Technology - BTech
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.