Chanakya Kambhatla
Manager-i Review Operations @Solera Holdings, LLC.
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WORK HISTORY
Manager-i Review Operations @Solera Holdings, LLC.
Hyderabad, IN
Lead 3 teams of 30 each reviewing events and coaching the clients back for any risky driving behavior.• Ensure that the team is customer oriented and focused in identifying the observations in the events.• Led very critical projects that helped the Review Operations improve the productivity by 12% in 3 months maintaining the Quality intact• Maintaining the Quality as the company’s norms• Ensure the daily productivity targets are met.• Responsible to coach and groom the analysts and look after their focus areas.• Monitor the SLAs and ensure they are managed accurately and met at all times
EDUCATION
Andhra University
BBM
ABOUT CHANAKYA KAMBHATLA
Highly motivated and goal-driven Manager with 18+ years of experience in enhancing…
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