Chanaka Herath
Operations Executive @Blackhawk Network
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WORK HISTORY
Operations Executive @Blackhawk Network
Entails day-to-day operations of on boarding clients to the Hawk Marketplace Self-Ordering Platform, enabling access to physical and digital gift card ordering. Working closely with the transactional sales teams, to provide operational support and timely program launches by account set up and related product creations of gift card solutions. Using SharePoint for client document management and version control.
EDUCATION
Trinity College Kandy
Primary Education
The Manchester Metropolitan University
Bsc (Hons), Information Systems
Middlesex University
MBA, Business Management
SKILLS
ABOUT CHANAKA HERATH
I am a business support professional with an IT background spanning over 24 years of experience across IT, e-commerce, retail, leisure, nhs, hospitality and travel sectors, looking to further enhance my exposure to new domains and exciting challenges.A hands on multi-skilled, adaptable, flexible resource with excellent interpersonal skills with following skills- Business Administrative Support- Customer Service- Project & Event Coordination- E-commerce and Digital Technologies- MS Office and various other IT systems- Always looking for process improvement to increase productivity and profit margins
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