Chamma Sharma

Senior Data Scientist - @ SAP | Ex PayPal | Ex Standard Bank of SA| Ex Business Connexion| Ex CSC | Ex Accenture | Credit Risk | Customer Analytics | Forecasting | Recommendation Engine | Pricing | NLP | LLM | ML | AI |

Role
Data Scientist at SAP
Location
Chicago, IL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Chamma Sharma

Experienced Consultant with over 9 years of expertise in utilizing data analytics…

Experience

  1. Data Scientist

    SAP

    May 2017 — Present · Chicago, IL, US

    Led and managed the data science team, collaborating with cross-functional teams to deliver solutions that meet business requirements.• Churn Prediction - Reduced the churn rate by 60% for a leading telecom service provider.• Lifetime Prioritization – Improved customer retention by 5 % which contributed to 40 % increase in profit around $150 million and also minimized the need for expensive customer acquisition campaigns.• Recommendation Engine – Increased sales by 30-32 % by more customer engagement• Propensity Model – Increased the conversion rate by 10%, resulting in higher cross-sell revenue.• Implemented forecasting models using time series ARIMA, Prophet and regression models, improving data forecast accuracy by 45%.• Utilized NLP and data mining techniques to create a predictive model that ranks resumes according to their relevance to a given job description. Input: Resumes in text format and a job description. Output: A ranked list of resumes, with the most relevant ones appearing at the top.• Designed and deployed a dynamic pricing model using Python and SQL, leading to a 12% increase in average revenue per unit and a 7% improvement in profit margins over 6 months • Developed campaign optimization models using cross-channel media and customer data to enhance customer acquisition and inform data-driven advertising strategies, resulting in improved ROI. • Developed and validated application, behavior, and collection scorecards, along with NTC for consumer loans (PL, CC), leading to a 30% reduction in default rates while maintaining an approval rate above 60%.• Be involved in the end-to-end implementation lifecycle of a machine learning model, from engaging with stakeholders and gathering data to data preparation, modeling, monitoring the model\'s performance over time, and following up with model adoption.

Education

  • Jawahar Education Societys A.C.Patil College of Engineering 17 Sector-4 Kharghar Navi Mumbai-410 210

    Bachelor of Engineering (B.E.)

  • Governors State University

    Master’s Degree

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Chamma Sharma — Data Scientist at SAP in Chicago, IL, US | Unifers