James Fennelly
Last-Mile & Big & Bulky Tech/Operations Leader | 3PL + Carrier Enablement | Product, Integrations, Audit & Billing Modernization
- Role
- Product Owner at Riverstone Logistics
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About James Fennelly
I lead business applications and product capabilities for last-mile logistics, with deep experience in big & bulky delivery, installation support, carrier enablement, and multi-party billing.I specialize in turning complex operational workflows into scalable systems—connecting pricing, capacity, compliance, EDI, claims, and audit into clean, measurable execution.Highlights of my focus:• Last-mile platform and integration strategy (TMS/WMS/OMS, EDI, iPaaS)• Product ownership for carrier + customer-facing capabilities• Cost-to-serve improvement through better exception, billing, and audit design• Performance governance across 3PL and carrier networksI’m most energized by work that blends ops reality with modern data/automation to drive better customer outcomes and healthier network economics.
Experience
Product Owner
May 2024 — Present · Charlotte, NC, US
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