Chris H.

About Chris H.

As Senior Account Director at Luma Optics, I focus on our customers. My first priority is their satisfaction. Leveraging expertise in account direction and collaboration, I prioritize delivering advanced 400G, 800G, and 1.6T AI-tuned optics and velocity engineering solutions to optimize product reliability and enhance customer satisfaction. With extensive experience in sales and technical account management, I have held leadership roles at Juniper Networks, supporting enterprise solutions in data center, security, and automation. My mission is to foster strong partnerships by aligning business requirements with innovative technological solutions, reflecting my commitment to advancing the field of network architecture.

Experience

1. Senior Account Director

   Luma Optics, Inc

   Jan 2026 — Present · Boston, MA, US

   At Luma Optics, I play a pivotal role in managing customer relationships and account strategies, focusing on delivering cutting-edge velocity engineering and process automation. I direct my efforts towards optimizing the performance of 400G, 800G, and 1.6T AI-tuned optics, significantly enhancing product reliability and customer satisfaction.

Skills

• Contract Negotiation
• Start-Ups
• Switches
• Disaster Recovery
• Rfp
• Mpls
• Voip
• Data Center
• Cisco Technologies
• Snmp
• Tcp/Ip
• Wireless
• Juniper Technologies
• Network Engineering
• Management
• Sales Engineering
• Multiprotocol Label Switching (Mpls)
• Business Intelligence
• Healthcare Information Technology
• Bgp
• Negotiation
• Managed Services
• Integration
• IT Management
• Telecommunications
• Vmware
• Wifi
• Network Administration
• Project Management
• Juniper
• Linux
• Networking
• Troubleshooting
• Vendor Management
• Network Security
• Strategic Planning
• Security
• Firewalls
• Cloud Computing
• Virtualization