Chakravarthy Prm

Experience

1. Sr Process Associate

   Cognizant

   Dec 2010 — Present · Hyderabad, IN

   Coordinating and trafficking display campaigns on Double Click Bid Manager. We will support the Sales teams, validate trafficking Sheets with respective media plan documents, perform quality assurance, set up and adjust Campaigns, traffic creatives and pixels and obtain screenshots. • Interacts with internal sales and operations teams via email to ensure all requests are completed and any questions are answered to ensure successful advertising campaigns. • Reporting of campaigns with in -depth analysis on the performance of keywords, ad copies, bounce rates, etc. • Evaluate assigned work through in-house applications and take appropriate action as per the process guidelines • Investigate invoices for mortgage claims and handle all pending claims which might lead to losses that are no longer active in the field • Analyze, reconciled, and submitted loan packages for underwriting approval within required time frame • Monitor team’s daily performance like production, quality and process training • Interact with clients to discuss and review procedural changes and suggestions.Maintain process data like Updates, policy changes, SOP, MOM etc

Education

• Jawahar English School

  High School Diploma

  2003 — 2003

• Vidya Niketan School

  XII (Bi.P.C)

  2003 — 2005

• R J DEGREE COLLEGE

  Bachelor of Science

  2005 — 2009