Chaithanya P
Customer Success @ Poppulo
- Role
- Customer Success at Poppulo
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Chaithanya P
I am a Customer Success & Enterprise Account Management professional with 4.5 years of global experience owning retention, product adoption, and customer growth across SaaS, e-commerce, and logistics-tech platforms.I’ve managed 50+ enterprise accounts across US, EU & APAC, delivering measurable impact through:• 100% customer retention across portfolio• $100K+ ARR saved through churn prevention & expansion• Executive-level QBRs with C-suite stakeholders• Full lifecycle ownership: onboarding → adoption → renewals → expansion• High-pressure escalations resolved with cross-functional teams• Driving product adoption across 25+ integrationsI stand out because of my: Proactive ownership mindset Strong communication with C-level, product & engineering teams Analytical, data-first decision-making High accountability in managing enterprise clients Friendly, empathetic, relationship-first customer engagementI thrive in fast-paced, high-growth global teams, bringing structure, clarity, and predictable outcomes to complex SaaS environments.Actively exploring remote international roles in: Customer Success Enterprise Success SaaS Success Account Management Client Experience Implementation Success Customer OperationsIf you’re hiring globally — let’s connect.
Experience
Customer Success
Feb 2026 — Present · Bengaluru, IN
Education
St Joseph Engineering College, Mangaluru
Bachelor of Engineering - BE, Electronics and Communications Engineering
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