Chaithanya Narayana

Talent Acquisition Specialist @Etech Global Services

Gujarat, IN

Etech delivers next generation BPO solutions. A global minority owned business, Etech has created and trademarked how to turn your data into strategic insights. Etech leverages the power of artificial plus human intelligence, which enhances training and coaching. By doing this, we are able to focus on critical behaviors and improve both customer experience and shareholder value.Etech launched in 2003 with only 400 employees and a single contact center in Nacogdoches, Texas. Over the last 20 years, we have expanded our range of services and have grown to include more than 50 global partnerships, 3,600 employees, and nine state-of-the-art contact centers. Etech has spread to three countries, with six U.S locations, one nearshore, and two offshore. With over 160 million voice interactions, 40 million chat & email interactions, and 54 million quality monitoring evaluations per year, Etech has the flexibility and scalability to partner with organizations of all sizes.