Chaitanya Srivastava
Manager – Operations & Experience | Community Management | Process Optimization | Revenue Growth
- Role
- Manager at Airblack
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Chaitanya Srivastava
Bridging the gap between operations and customer experience, I thrive on optimizing processes, driving revenue growth, and making data-backed decisions that create real impact.At Airblack, I lead operations and experience, ensuring everything runs smoothly—from refining workflows and automating processes to collaborating with cross-functional teams on customer retention and revenue strategies. Over time, I’ve improved engagement through smarter onboarding, and streamlined touchpoints to enhance post-sales satisfaction.What excites me most is solving operational challenges, simplifying complex processes, and leading teams toward efficiency and impact. Whether it’s business process automation, customer success, or data-driven decision-making, I’m always eager to explore new ways to create meaningful improvements. Let’s connect!
Experience
Manager
Jan 2026 — Present
Education
Jaipuria Institute of Management
MBA - Master of Business Administration, marketing and operations
2018 — 2020
University of Lucknow
Bachelor of Business Administration - BBA(MS), Business, Management, Marketing, and Related Support Services
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