Chaitanya Sonawala
Senior Account Manager at Cactus Communications | Customer Success & Revenue Growth | RevOps Strategy | Scaling B2B Relationships
- Role
- Senior Account Manager at Cactus Communications
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Chaitanya Sonawala
Senior Account Manager at Cactus Communications with over 14+ years of experience in strategic account management and business development. Currently overseeing a diverse portfolio of 100+ global clients, specializing in creating tailored marketing solutions, including media campaigns, social strategies, and video production. Focused on empowering organizations across Eastern and European markets by facilitating enterprise-level partnerships and achieving consistent revenue growth. Dedicated to helping universities, corporates, and government bodies expand their global reach and achieve strategic goals. Works collaboratively with cross-functional teams to deliver impactful marketing campaigns and enhance client engagement. Committed to driving customer success through analytical insights and a deep understanding of client needs.
Experience
Senior Account Manager
Aug 2023 — Present · Mumbai, IN
As a Senior Account Manager, I oversee a diverse portfolio of global clients across SaaS, Publishing, Pharma, and Technology in markets including European, East Asian and Middle Eastern markets. I lead data-driven enterprise deals, facilitating strategic discussions and delivering high-impact solutions that include marketing campaigns, social strategies, video content, infographics, and brochures. I have a proven record of exceeding sales targets, generating multimillion-dollar revenue, and driving overall business growth. I foster seamless collaboration across cross-functional teams—including strategy, delivery, creative, finance, and sales—to close pivotal deals, ensure timely delivery, and maximize long-term client success.
Education
Thakur College Of Engineering and Technology
Bachelor’s Degree, Business Administration and Management, General
2007 — 2011
N.L.Dalmia Institute of Management Studies and Research
Master of Business Administration (M.B.A.), Marketing
2013 — 2016
Skills
- Customer Service
- Project Management
- Project Planning
- Microsoft Office
- Client Relations
- Customer Facing Roles
- Editing
- Teamwork
- Team Management
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