Chaitanya Bhandari

About Chaitanya Bhandari

I help businesses convert complex requirements into clear solution strategies, confident…

Experience

1. Head Presales and Client Delivery

   Imenso Software

   May 2025 — Present · Gurugram, IN

   At Imenso, I stepped into the biggest leap of my career—becoming Head of Presales with added responsibility for delivery oversight. This role unites everything I had mastered over the years: the solutioning and bid leadership, the focus on customer accounts and how to expand it, the mentoring, and team management—ensuring smooth, high-quality delivery once the deal is won.Presales Leadership- I head the presales function end to end—requirement discovery, RFP/RFQ handling, solutioning, a bit of estimations review, proposal storylines, and client walkthroughs- I engage directly with CXOs and senior stakeholders across Healthcare, Logistics, Retail, and E-commerce to shape roadmaps aligned with measurable business outcomes- I contribute hands-on and also mentor my team to raise standards in proposal quality and storytelling- Preparation of company collaterals in terms of content genreation for revamping of company\'s official website, preparaiton of AI induced industry decks mapped with our solutions and service offerings. Delivery Governance- Unlike my earlier roles, here I stay equally responsible for project delivery success- I join client calls through execution to capture concerns, align with tech leads, and enforce coding best practices and delivery standards- My focus is ensuring promises made in presales convert into timely, reliable, and scalable outcomes- I alwyas make sure that my team and technical team always stay motivated and deliver excellent results as I have always belived in my dad\'s learnings \"A positive, happy and motivated team is the key to an organization\'s secret behind it\'s success\".This role marks my transition from being the one who helps win deals to becoming the leader who ensures those wins translate into long-term trust, stronger relationships, and consistent client success.

Education

• Maharshi Dayanand University

  Bachelor of Engineering - BE, Computer Science

Skills

• Business Intelligence
• Team Management
• Management
• Business Analysis
• Business Strategy
• Customer Relationship Management (Crm)
• Business Development
• Requirements Analysis