Chelsea Hairston

Director, Premium Ticketing @Aeg Presents

Los Angeles County, CA, US
EMAILS
c••••••••@aegpresents.com
MOBILE NUMBERS
+13•••••••58

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WORK HISTORY

Nov 2013 — Present

Director, Premium Ticketing @Aeg Presents

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Los Angeles, CA, US

Design and implement Premium Ticketing initiatives, using dynamic pricing and VIP packages, to optimize primary ticketing sales to compete with the secondary market and bolster revenue for both artist and promoter • Analyze event audits and ticketing reports to identify sales trends and recalibrate pricing strategies to meet and exceed department benchmarks and financial projections • Compile and communicate developing sales reports and projections with artist representatives, touring executives, box office contacts and event ticketing team• Meticulously plan and train staff for VIP fan interaction events that take place on the road; working with tour liaisons, venue staff and local vendors to provide smooth intake, operations, and security protocols• Oversee a team of Premium Ticketing managers in ensuring department-wide excellence with strong communication and a strict application of procedures and protocols

EDUCATION

2006 — 2010

University of Southern California

B.A., Communication, Law & Psychology

SKILLS

Community OutreachSalesSocial NetworkingEntertainmentSocial Media MarketingSocial MediaMarketingResearchEvent ManagementCustomer ServiceEvent PlanningTeam Leadership

ABOUT CHELSEA HAIRSTON

Ticketing

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