Chaichai Xu
Senior UX Researcher at Hubspot
- Role
- Senior Ux Researcher at HubSpot
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Chaichai Xu
Strategic, pragmatic, and collaborative bilingual mixed-methods researcher with a diverse portfolio spanning from highly technical CRM tools to brand-focused luxury products. My work prioritizes creating the best user experience and representing their needs across all stages of product development. I advocate for user research, fostering common ground across disciplines like research, design, analytics, and engineering in a large matrixed organization.Outside work, I enjoy yoga, travel, and exploring food. Let’s connect to discuss UX, research methodologies, and more!Skills: UX Research, Consumer Insights, Social Consumer Psychology, Creative Data Visualization, Methodologies: Usability Testing, Co-creation, Workshop, In-Depth Interview, Co-Design, Large Scale Survey, Site Intercept Survey, Heuristic Evaluation, Card Sorting, Concept Testing, Customer Feedback, Nielsen Syndicated Data Information
Experience
Senior Ux Researcher
Jan 2023 — Present
Lead researcher for Product Platform ERG Leader for Women@HubSpot
Education
OpenClassrooms
Certificate Program, Agile Project Management with SCRUM
New York University
Master of Arts - MA, Psychology
Asheville School
High School
UC San Diego
Bachelor of Science - BS, Social Psychology
Nanjing Foreign Language School
High School
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