Chahat Kushwah

Senior Analyst @Anaptyss

Gurugram, IN

Senior Analyst – Financial Services | US Banking OperationsCurrently working as a Senior Analyst at Anaptys, supporting M&T Bank by delivering high-quality financial services to US customers. My role involves handling complex customer interactions, ensuring regulatory compliance, and maintaining operational accuracy within a fast-paced, compliance-focused environment.With a strong foundation in customer service and financial operations, I am skilled at:Managing US customer service workflowsInterpreting banking policies and proceduresIdentifying risks and ensuring compliance adherenceProviding effective solutions with a customer-first approachI am passionate about continuous improvement, operational excellence, and building trust through reliable service delivery.

Gayatri

High School Diploma

St. John's College Agra

Bachelor of Commerce - BCom, Commerce

Indira Gandhi National Open University

Master of Business Administration - MBA, Human Resources Development

Indira Gandhi National Open University

Master of Business Administration - MBA, Human resources