Chad Weiner

About Chad Weiner

Technically sophisticated IT professional with solid history of leveraging deep Agile experience to lead high-performing IT teams. Broad knowledge of application development, programming, and architecture design. Proven experience selecting, purchasing, and implementing software systems. Reputation for proactively championing continuous and process improvement to achieve project goals and milestones. Skilled mentor and project leader; able to direct complex multiple tasks effectively. Collaborative communicator with a talent for cultivating effective, long-term relationships with C-suite and executive management and other key stakeholders.Skills include:Team Building & Leadership • Application Development and Support • Process Design • Project Management • User Training and Support • IT Service Management • ITIL Process Management • Continual Service Improvement • Root Cause Analysis • Troubleshooting & Issue ResolutionTechnical proficiencies include:Cloud/SaaS Implementations • ServiceNow • Oracle HCM Cloud • Agile Methodology • Application Integrations • Application Architecture • JavaScript • VB.NET • C# • ASP.NET • Oracle • MSSQL • MySQL • Netezza

Experience

1. Senior Technical Consultant Team Lead

   AHEAD

   Nov 2018 — Present · Chicago, IL, US

   Provide process and technical guidance to multiple clients (in the form of workshops, demos, design, and development) related to Enterprise Service Management and the ServiceNow platform, focusing on the areas of:• IT Service Management (Incident, Problem, Knowledge, Change, Request, Service Catalog)• Service Portal• Configuration Management• Hardware Asset Management• Software Asset Management• Discovery• Application Portfolio Management• Project & Portfolio Management• Demand Management• Custom Application Development• IntegrationsLead a team of technical professionals. Handle project staffing, client escalations, and professional development for my direct reports.

Education

• Saint Joseph's University - Erivan K. Haub School of Business

  Master's of Business Administration, Leadership

  2014 — 2017

• Rochester Institute of Technology

  BS, Imaging Science

  1994 — 1999

Skills

• Business Analysis
• Vb.net
• Servicenow
• Javascript
• Pl/Sql
• Agile Methodologies
• T-Sql
• Asp.net
• Software Development
• Integration
• Scrum
• Business Process Improvement
• IT Service Management
• IT Management
• Database Design
• Change Management
• Visual Basic .net (Vb.net)
• C#
• Oracle
• Requirements Analysis
• Project Management
• Mysql
• Sdlc
• Root Cause Analysis
• Enterprise Architecture
• Pmp
• Microsoft Sql Server
• IT Strategy
• Process Improvement
• Sharepoint
• Software Project Management
• Itil