Chad Stephen

Sr Director, Customer Success @iGrafx

Thousand Oaks, CA, US
EMAILS
c••••••••@igrafx.com
MOBILE NUMBERS
+18•••••••60

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WORK HISTORY

Sep 2022 — Present

Sr Director, Customer Success @iGrafx

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Leading the iGrafx Customer Success team. Building a world class organization to innovate and drive value with a global customer base through efficient and effective processes, teams, and cross functional improvements.

SKILLS

Business Process ImprovementBusiness StrategyCustomer Relationship Management (Crm)Team LeadershipSoftware as a Service (Saas)Project ManagementManagementSalesforce.comSdlcProgram ManagementSoftware RequirementsIntegrationChange ManagementDatabasesProject PlanningCross-Functional Team LeadershipBusiness AnalysisCommunicationSaasSoftware Project ManagementStrategic PlanningLeadershipVendor ManagementSharepointBusiness IntelligenceProfessional ServicesBusiness Process DesignBusiness DevelopmentCrmManagement ConsultingEnterprise SoftwareWindowsMicrosoft OfficeRequirements AnalysisTest CoordinationStrategyBusiness RequirementsVisioSolution ArchitectureProcess Improvement

ABOUT CHAD STEPHEN

I am a SaaS Customer Success Leader and Operator with experience spanning multiple…

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