Chad Rainwater

About Chad Rainwater

Executive leader with experience in overseeing marketplace operations and growth for organizations. In depth understanding of how to navigate in both field and corporate environments to deliver customer and employee experience. Proven experience building teams that deliver company-leading customer service and financial outcomes. Extensive leadership experience with a demonstrated level of learning agility and company-leading results in a variety of formats. Able to enhance teams through diversity, value based leadership and empowerment of employees. Building excellent teams through diversity and empowerment is what gives me the most energy!CKR: As a small business owner in real estate, our success comes from assembling and leading teams of people to provide the best housing available while maximizing profitability and ROI.

Experience

1. Senior Director of Operations

   Baseline Fitness

   Apr 2024 — Present

   The Senior Director of Operations is a strategic leader in Planet Fitness, responsible forenhancing operational efficiency and innovating processes across multiple regions.Collaborating with executive and cross-functional leaders (Marketing, Finance, HR, Learningand Development), this role sets performance metrics and goals. The Sr. Director ofOperations develops operational plans and drives the company’s overall success.Essential Duties and Responsibilities:1. Develop, implement, and monitor day-to-day- operational processes to providevisibility into goals, progress, and obstacles of key initiatives.2. Evaluate the efficiency of business procedures according to organizationalobjectives and apply improvements on a regular basis through process analysis andteam collaboration.3. Mentor and develop regional managers to enhance leadership skills and operationaleffectiveness.4. Collaborate with senior management in developing performance goals andoperational plans.5. Work with cross functionals leadership to assist in financial and budgetaryforecasting.6. Plan, monitor, and analyze key operational metrics and articulate performance.7. Make decisions based on input from cross-functional leadership teams, externalpartners, and vendors.8. Responsible for the hiring, coaching, development, reviews, and potentialdisciplinary actions of Regional Managers within respective territory.9. Strategize for growth and process improvements enterprise wide in accordancewith organizational objectives and apply necessary improvements.

Education

• University of Northern Iowa

  Bachelor of Arts (B.A.), Public Relations

  1992 — 1996

Skills

• Collaboration
• Management
• Team Building
• Recruiting
• P&L
• Multi-Channel Retail
• Strategic Planning
• Multi-Unit Management
• District Management
• Team Leadership
• People Development
• Cpfr
• Visual Merchandising
• Big Box
• Assortment
• Profit
• P&L Management
• Inventory Management
• Inventory Control
• New Store Development
• Associate Development
• Merchandising
• Employee Engagement
• Income Properties
• Merchandise Planning
• Shrinkage
• Performance Management
• Employee Training
• Loss Prevention
• Hiring
• Retail Sales
• Sales Operations
• Customer Retention
• Store Operations
• Customer Satisfaction
• Training
• New Store Openings
• Customer Experience
• Investment Properties
• Sales