Chad Novell
Independent IT Consultant
- Role
- Technical Services Specialist at Novell Consulting Llc
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Chad Novell
Former IT specialist reinventing himself due to a major life upheaval after a quarter…
Experience
Technical Services Specialist
Jul 2018 — Present · Franklin, WI, US
Provide generalized technical support for various home and small business customers. Conduct project management, customer management, and marketing. Broad range of tasks from resolving desktop issues to installing and troubleshooting printers, servers, and network infrastructure equipment. Researching and implementing new technology based upon customer needs. Setting project goals and developing timeline/schedules, tracking project progress and follow up. Maintaining and fostering customer relations, manage social media presence and online marketing.
Education
UW-Eau Claire
Music Therapy
1996 — 1997
University of Wisconsin-Milwaukee
Bachelor of Arts, Music
1997 — 2000
Voice Over Nation
Essentials of Voice Over
2013 — 2013
Voice Over Nation
What's Next?
2019 — 2019
Skills
- Help Desk Support
- Microsoft Certified Technology Specialist - Application Infrastructure
- Testing
- Active Directory
- Unix
- Xp
- Windows Server
- Hardware
- Ccna
- Windows 7
- Visio
- Microsoft Certified Technology Specialist - Enterprise Administrator
- Vmware
- Windows Xp
- Servers
- Cisco Certified
- Technical Support
- Troubleshooting
- Switches
- Windows
- Wireless Networking
- Management
- Disaster Recovery
- Software Installation
- Networking
- Software Documentation
- Microsoft Certified Technology Specialisty - Active Directory
- Computer Hardware
- Cisco Certified Design Associate
- Cisco Certified Network Associate
- Data Center
- Network Administration
- Project Management
- System Administration
- Microsoft Certified Technology Specialist - Network Infrastructure
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