Chad Best

SVP Customer Experience Operations @Lovesac

Hartford, CT, US
EMAILS
c•••••••@lovesac.com
MOBILE NUMBERS
+12•••••••01

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WORK HISTORY

May 2021 — Present

SVP Customer Experience Operations @Lovesac

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New York, NY, US

EDUCATION

1993 — 1996

West Virginia University

Business Administration and Management, General

SKILLS

HiringTalent ManagementRetail SalesVisual MerchandisingBig BoxDriving ResultsIncome StatementCustomer ExperienceTime ManagementStore ManagementSalesRecruitingStrategic PlanningProfitLeadershipP&LRetailManagementTeam BuildingNew Store DevelopmentMerchandisingLoss PreventionInventory ControlStore OperationsCustomer ServiceAssociate DevelopmentTrainingCustomer SatisfactionNew Store OpeningsMulti-UnitOperations Management

ABOUT CHAD BEST

Chad Best is a retail operations professional who oversees revenue driving leadership and operational support teams to ensure a seamless experience to the customer while maximizing profitability.With more than 2 decades of experience leading highly productive sales teams in the furniture industry and specialty retail sectors, Chad values the importance of sourcing, retaining and developing top talent, and coaching teams to exceed targets through relationship selling.Throughout his career, Chad has had opportunities to work with great brands such as Roche Bobois, Victoria’s Secret, Arhaus Furniture, The Container Store, and Williams Sonoma Inc. His retail background is diverse, having led teams in operations, merchandising, and driving revenue. This experience provides him with a unique point of view to understand and analyze a business in both soft and hard line retail.Chad is currently the Sr. Vice President of Customer Experience Operations for Lovesac.

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