Chad Best

About Chad Best

Chad Best is a retail operations professional who oversees revenue driving leadership and operational support teams to ensure a seamless experience to the customer while maximizing profitability.With more than 2 decades of experience leading highly productive sales teams in the furniture industry and specialty retail sectors, Chad values the importance of sourcing, retaining and developing top talent, and coaching teams to exceed targets through relationship selling.Throughout his career, Chad has had opportunities to work with great brands such as Roche Bobois, Victoria’s Secret, Arhaus Furniture, The Container Store, and Williams Sonoma Inc. His retail background is diverse, having led teams in operations, merchandising, and driving revenue. This experience provides him with a unique point of view to understand and analyze a business in both soft and hard line retail.Chad is currently the Sr. Vice President of Customer Experience Operations for Lovesac.

Experience

1. SVP Customer Experience Operations

   Lovesac

   May 2021 — Present · New York, NY, US

Education

• West Virginia University

  Business Administration and Management, General

  1993 — 1996

Skills

• Hiring
• Talent Management
• Retail Sales
• Visual Merchandising
• Big Box
• Driving Results
• Income Statement
• Customer Experience
• Time Management
• Store Management
• Sales
• Recruiting
• Strategic Planning
• Profit
• Leadership
• P&L
• Retail
• Management
• Team Building
• New Store Development
• Merchandising
• Loss Prevention
• Inventory Control
• Store Operations
• Customer Service
• Associate Development
• Training
• Customer Satisfaction
• New Store Openings
• Multi-Unit
• Operations Management