Chad Alan Rooks

About Chad Alan Rooks

As a Human Resources Consultant at OneDigital, I partner with clients to provide strategic and operational HR solutions that align with their business goals and culture. I leverage my SHRM-CP certification and 10 years of progressive HR experience to deliver high-quality services in areas such as employee relations, benefits, performance management, and organizational development.Previously, I served as a Global HR Business Partner at Avania, where I contributed to devising and implementing the HR strategy in collaboration with the CHRO and the global leadership team. I also supported post-diligence M&A activities, overseeing access to and management of key personnel files, advising on organizational design and restructuring decisions, and ensuring risk management and successful change initiatives. Additionally, I led the HRBP function and associated COEs globally, setting HR objectives and policies aligned with the corporate business plan.

Experience

1. Human Resources Consultant

   OneDigital

   Mar 2023 — Present · Independence, OH, US

   Provides client support on HR matters; provides extensive consultation with regards to wage and hour, leaves of absence, worker’s compensation, ensuring compliance with state and federal leave laws, and employee relations matters.Interprets client contracts and management of billable work with responsibility to track and properly report time, identifies supplemental services and opportunity for additional billable work. Serves as contact for clients and clients’ employees to answer questions regarding, among other things, policy, benefits, and payroll compliance.Keeps internal and external management advised of potential problem areas and recommends/implements solutions as appropriate.Effectively manages critical relationships with client representatives including employees, management, and vendors to ensure overall client satisfaction. Conduct HR assessments and create report for presentation to the client. Monitors Compliance Department email box and correspondence; responds to inquires timely, determining priorities and escalates sensitive matters when needed. Independently resolves issues involving appropriate parties and ensures proper organization and documentation of electronic communication.Develops, prepares, and conducts training content for original and updated webinars.

Education

• The University of Akron

  Bachelor of Arts (BA), Industrial and Organizational Psychology/Business Administration

  2005 — 2009

Skills

• Personnel Management
• Succession Planning
• Employee Engagement
• Talent Management
• Employee Relations
• Change Management
• Intercultural Communication
• Human Resources
• Staffing Coordination
• Organizational Development
• Classroom Design
• Customer Retention
• Customer Service
• Recruiting
• Teaching English as a Second Language
• Classroom Management
• Management
• Banking
• Training
• Human Resources Information Systems (Hris)
• Hris
• HR Policies
• Talent Acquisition
• Onboarding
• Employee Benefits
• Performance Management
• Leadership
• Coaching