Chad Campbell

About Chad Campbell

Accomplished IT Director of Technology & Infrastructure using leading edge technology and building highly effective teams.Developed cost-effective infrastructure across 22 national locations. Build and maintain influential teams that collaborate effectively within IT as well as other business units. Strong combination of technical expertise with management background and expertise. Leverage technology to enhance the business as well as increase productivity.I have expertise in managing processes, developing synergy, eliminating complexity to drive standardization, merging companies, and removing costs.

Experience

1. Director of Technical Service Delivery

   Shiloh Industries

   Nov 2014 — Present · Valley City, OH, US

   Leads the Technical Services team in providing the infrastructure to all areas of the business. • Strategy & Planning: Global technology evaluation, planning, implementation, service delivery and compliance of the IT infrastructure and hosting environments.• Technical Service Delivery Management: Defining and delivering service levels for enterprise applications, databases, servers, networks, storage, email, phones, directory and other technology platforms shared across the enterprise, in both internal and hosted environments as appropriate.• Talent Management: Identification of technical capabilities needed to deliver the business plan and development of employees to deliver technical needs. • Service Improvement: Definition of initiatives for improving service efficiency and effectiveness in areas including platform architecture, computer systems, database administration, data centers, networks, telecommunications, storage, backup/recovery, resource planning, monitoring and reporting and business continuity planning for disaster recovery.• Process Management: Designing, managing and measuring the performance of infrastructure support functions.• Problem Management: Deploying methods and tools for troubleshooting, resolving, and eliminating issues including root cause and corrective action processes to improve service.• Financial Management: Management of the technical services capital and expense budget with intense focus on cost management.

Education

• Central Michigan University

  BS, Finance

  1986 — 1991

• Hudson High School

  High School Diploma, College Preperation

  1982 — 1986

Skills

• Dell Computers
• Linux
• Citrix
• Infrastructure
• Team Leadership
• Erp
• Microsoft Exchange
• Technical Leadership
• Networking
• Cisco Technologies
• Windows
• Ibm Iseries
• Windows 7
• Intel
• Ibm Pseries
• Hvac
• Vmware
• Information Technology Strategy
• Operational Efficiency
• Data Center
• Active Directory
• Windows Server
• IT Infrastructure Management
• Troubleshooting